how do I change my phone number

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Enthusiast

Re: how do I change my phone number

Yessss there is nothing left for me to try on my end

Agent

Re: how do I change my phone number

Hello LizWClark0910. We'll be happy to assist. Have you try from an Explorer Browser? If not please do and let us know. Victor21

Enthusiast

Re: how do I change my phone number

Any chance I could get some of that help from you? 

I heard you were the lady to seek!

Need # changed, have tried thru the website every way possible, tried from other devices, cleared cache time after time, etc... still get the Application Process Error 😵

Agent

Re: how do I change my phone number

Hi, Please consider clearing the cookies and cache to the browser then log on to your online account and try again. Victor21

Enthusiast

Re: how do I change my phone number

Hi

im having the same issue...can't change number...get error message . Says application processing error.

please help

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Accomplice

Re: how do I change my phone number

I've been trying to change my number for the past hour and no luck. I've done everything and nothing is working. I don't want to pay $15 fee when the website is offering for free. I need help and I have tried to message a few people on here but there isn't anyway that I can.

 

Please, I need someone's help. 

Agent

Re: how do I change my phone number

Hi. Even though you guys share a family plan, every number has it's own personal account.

To change the phone number, access your account on https://myaccount.boostmobile.com/ and  follow these steps:

 

  1. Click Change Phone Number.
  2. Enter the ZIP code for the area where you make most of your calls and we'll check your coverage.
  3. Click Submit
    • Confirmation of Sprint coverage displays.
  4. Click Change My Number

    • Success message displays.  Victor21
Enthusiast

Re: how do I change my phone number

My sister and I have our lines on the same account, but I want to change my number, her number is the main number on the account, how I change only my number? Because I'm afraid that instead of changing my number I change hers
Agent

Re: how do I change my phone number

Thanks for contacting us, angie2. To change the phone number access your account on https://myaccount.boostmobile.com/ and  follow these steps:

 

  1. Click Change Phone Number.
  2. Enter the ZIP code for the area where you make most of your calls and we'll check your coverage.
  3. Click Submit
    • Confirmation of Sprint coverage displays.
  4. Click Change My Number

    • Success message displays.

We remain at your service. Please, let us know if you have any question.

Groupie

Re: how do I change my phone number