charge to account

Groupie

charge to account

I use my phone only in emergency, and it is “on“ only if I am out of my house. Every time I am charged $1.50 when I turn it “on” and “off” even if I do not make or receive any calls.

2 REPLIES 2
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Groupie

No solution: Phone is "on" and still is in Airplane mode and no charges, as soon as I turned to the regular service then $1.50 charge When I turn the cell "on", the file is created dm_log,txt 647,67 kB, Phone does not register it as Mobile data, however, Boost Mobile evidently does, On the dashboard before was data unlimited, after I am of Airplane mode-green bar. 

Highlighted
Agent

Hi there, @Curcuma. Please send us a private message with the phone number and pin to verify.

Groupie

charge to account

I use my phone only in emergency, and it is “on“ only if I am out of my house. Every time I am charged $1.50 when I turn it “on” and “off” even if I do not make or receive any calls.