card got deleted and cant make a payment

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Agent

Re: card got deleted and cant make a payment

Understood. Please let us know if you're experiencing issues.  

Re: card got deleted and cant make a payment

Trying now.
Agent

Re: card got deleted and cant make a payment

Have you tried adding funds to your account by dialing #233? 

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Re: card got deleted and cant make a payment

Original card got deleted somehow in the process of me trying to add another card on file. After moving money around to the original card, it still wont accept either because I keep getting the same error code ( VEBF00586 )

I've made sure I have the money in the card. I tried getting chat assistance but the only thing they told me was that my CVV was apparently the issue and that I have been inputting it wrong. I am literally looking at the my debit card.

Im trying to get this all fixed as my payment due is on the 29th.
Agent

Re: card got deleted and cant make a payment

Hi, partywickedmix. Do you mean that it isn't showing the credit card on your wallet? 

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card got deleted and cant make a payment

I was trying to start a new cheaper plan for me and while trying to make a payment with a different card, the one that was attached to the account got deleted and now I can put either cards up; even though they both have funds.