call history online?

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12 REPLIES
Agent

Re: call history online?

@Dakdamek99

Greetings! You can view your recent call history by accessing My Account / My Boost on www.boostmobile.com or from your handset. Also, keep in mind that you will only be able to see the basic information about the call, such as the time the call was made and the length of the call. But to respect the privacy of all our callers, the telephone number of the person who called you isn't available.

~ Joy

Groupie

Re: call history online?

I can only see about 30 days of calls how d o I look further
Groupie

Re: call history online?

 
Groupie

Re: call history online?

 I have account with boost mobile would you please send me all call history on 04/26/2017 

Enthusiast

Re: call history online?

I had reset my phone and wasn't thinking but i needed a couple of incoming numbers. Is there anyway to get my incoming calls for the past week?
Enthusiast

Re: call history online?

I had to reset my phone and i wasn't thinking but there are a couple numbers that i needed in my call history. Is there anyway for me to retrieve that. I need them numbers asap.
Groupie

Re: call history online?

How can you delete your call or text history online and not your on your phone...if someone can access your account
Community Manager

Re: call history online?


catherine69 wrote:

where is the what I want section ?


Sorry for the delay @catherine69.  If you're on your My Boost account, look to the lower right side of the screen for the "I Want To" section.  You can also get to your call history by clicking on the Service and Usage tab at the top of the summary window.  I've inclued a picture for you below (excuse the terrrrrrrible drawing of a pointer, I'm obviously not an artist).

 

boost servicesJPG.JPG

 

 Once on the Service and Usage screen, look for the Manage My Services box on the right.  Talk History provides you with incoming/outgoing calls, Text History will show you the phone numbers of those you have texted or which have texted you, along with dates and times.  Content of text messages is not available.

Community Manager

Captain of the Pirate Ship the Vicious Cream Puff


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Groupie

Re: call history online?

where is the what I want section ?

Guru

Re: call history online?

Hi CoKolicious,

 

So, there sould be a drop down to increase the date range of calls or texts shown.  However you are correct that it will ONLY show numbers that YOU called or that YOU text.  Due to some new federal privacy regulations, phone compaines are no longer allowed to show, on account activity reports, and numbers for inbound communications.  So no showing you the #s of people that called you.  No showing you the #s of people that text you.  Sadly, the only way to get it would be by an offical court supena.

 

Oh and about your contacts, do you have a Google account?  Did you add this to your phone when you 1st got it and set it up?  You should have.  If you did, your contact list should be synces with Google and viewable here;  https://www.google.com/contacts

 

Hope that helps.

 

Do reply if more question.

 

Yours,
-J
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