broken phone, lost pin

1 REPLY 1
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Agent

Re: broken phone, lost pin

Sorry to hear that, xgeek70. Unfortunately, the pin or activation date are required to access the account. 

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Newbie

broken phone, lost pin

have a new phone to replace my broken/unuseable one and am not able to activate as we do not  know the pin or activation date. we have the old phone still. What can we do?