boost up

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38 REPLIES 38
Agent

Re: boost up

Hey Templar49! We replied to your Private Message. ~AmyM25

~AmyM25
Accomplice

Re: boost up

I am currently on boost up program for a phone I purchased. I am primary on family plan. I would like to purchase a phone for my son who is on my family plan. Can I purchase one for him online? Or do I first need to pay off my boost up contract? I can fully pay the phone that I want to purchase for him. Thanks for any response
Groupie

Re: boost up

Why can’t the boost up be used for multiple members on the family plan? Doesn’t that kinda rip off people who go in half and half like a spouse?
Agent

Re: boost up

You're welcome. We remain at your service. 

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Accomplice

Re: boost up

THANK YOU! for helping !
Agent

Re: boost up

Hello, Templar49. Yes, you can. However, the eligibility, purchased and contract, would need to be done on the primary line. The device can be transferred to another line, but the contract and the obligation to pay will remain with the original customer, and you can only have one BoostUP! device at a time.

Accomplice

Re: boost up

I don't see any clear answer. I am the primary on a family plan. I am interested in using boost up to purchase a phone for my daughter who is on my family account. Can i use boost up & buy a phone & give her the new phone to use? I will obviously pay for it. Thanks for any help.
Agent

Re: boost up

Hi there, @Keyshia26! We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number and PIN, so we can check the Grace Period status.

 

~Nosh_CxUx

Groupie

Re: boost up

Ive been a customer for over 9 years i removed the vip from my account. Paid on time. And im still being told im not eligible for BoostUp because my grace period still applies. Thats not fair. If im not in vip anymore the grace period should no longer apply.
Agent

Re: boost up

Hi there, @georgeg04! Unfortunately, it can only be done through Customer Service. We apologize for any inconvenience.

 

~Nosh_CxUx