all incoming calls get busy signal

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all incoming calls get busy signal

I cannot receive calls or voicemails (texts ok). Callers get a busy signal even if phone is off. I have even removed phone battery. Help! 

8 REPLIES 8
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Agent

So sorry to hear about this experience, bjreed. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.

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Accomplice


@bjreed wrote:

yea


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yea

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@bjreed wrote:

YES


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YES

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yes

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@virginuser1 wrote:

I cannot receive calls or voicemails (texts ok). Callers get a busy signal even if phone is off. I have even removed phone battery. Help! 


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Agent

Hi virginuser1! Thanks for contacting us. We want to help. Are you still experiencing these difficulties? 

~AmyM25
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Not applicable

all incoming calls get busy signal

I cannot receive calls or voicemails (texts ok). Callers get a busy signal even if phone is off. I have even removed phone battery. Help!