account temporarily locked

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Enthusiast

Re: account temporarily locked

Ok mine is still saying the same thing it's been over a week I'm locked out unless someone else is trying to access my account!
Agent

Re: account temporarily locked

Hello @BillyBucketz. You will need to verify that you are using the correct PIN number.

Enthusiast

Re: account temporarily locked

Account access still being locked and it's been days. Still ca t get access

Re: account temporarily locked

What do i do
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Agent

Re: account temporarily locked

Hi Mnyou123.

 

Locks are automatically removed, once the lock time frame is over.

 

EdwinRG.

Newbie

Re: account temporarily locked

 
Groupie

Re: account temporarily lockedy

 
Groupie

Re: account temporarily locked

My account is temporary locked and I can't find my phone what to do
Newbie

Re: account temporarily locked

I need pay for my phone bill immediately it's locked
Agent

Re: account temporarily locked

Customers who make failed attempts to access their "My Account" (boostmobile.com) on the Web using the wrong Account PIN will have their account locked. Customer service cannot unlock the account. You must wait.

3 failed attempts = Lockout for 1 hour
5 failed attempts = Lockout for 1 hour from the last failed attempt
7 failed attempts = 24 hour lockout (also known as IP lock)