Your phone number is not eligible for porting.

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Agent

Re: Your phone number is not eligible for porting.

Hi, strlx. Please send us a private message with the account phone number, account number, pin code, IMEI, and the SIM card number.

Groupie

Your phone number is not eligible for porting.

I am attempting to port my phone number from a Family Mobile Plan that I had on my old phone. A few weeks ago I was looking into activating my new iPhone XR which I purchased directly from Boost a few months ago, and the number would port fine, I just needed to make sure I had all the account information of my old account ready. Now here I am a few weeks later, and Boost says my number isn't eligible for porting?