We can definitely help you out with that. Because the phone number is coming from Virgin Mobile, we have to do a migration which is a different process and can only be performed through customer care. Please, send us a private message with the following information to further assist you:
1. Name and last name.
2. Full address, including zip code.
3. Virgin Mobile phone number.
4. Virgin Mobile PIN/password.
5. MEID/DEC number and UICC/SIM card number of the Boost Mobile phone that you would like to activate.
6. Price plan that you would like to have with Boost Mobile.
7. 4 Digit PIN that you would like to have with Boost Mobile
Trying to switch from Virgin Mobile, what do i do when it pops up "Your phone number is not eligible for porting."
Solved! Go to Solution.