Wrong Shipping Address

Highlighted
Groupie

Wrong Shipping Address

I recently bought a phone yesterday and I typed the address in correctly but I forgot to add my apartment number and im trying to get that changed before it ships as soon as possible

6 REPLIES 6
Highlighted
Groupie

Order number is EK-bepp-*****

Highlighted
Groupie

I ordered a LG K51 today I sent to wrong address. For the shipping is my billing address. It's to be mailed to different address. How can I fix it. Please gelp
Highlighted
Agent

We definitely want to get this figured out for you ASAP. Please, send us a private message with your order number to further assist you. 

Highlighted
Groupie

the order already shipped what else is there I can do?

Highlighted
Groupie

How do I cancel it

Highlighted
Agent

Hi there, @MrDash121! Unfortunately, the address can't be changed after the order is placed. You will need to cancel the order to place it with the correct information. 

Highlighted
Groupie

Wrong Shipping Address

I recently bought a phone yesterday and I typed the address in correctly but I forgot to add my apartment number and im trying to get that changed before it ships as soon as possible