Why is my phone order cancelled?

Agent

Re: Why is my phone order cancelled?

Hey, @DW-65! Let’s do some investigating here. Can you send us a private message with the order key (including the letters)? Thanks!

 

To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message".

Enthusiast

Re: Why is my phone order cancelled?

 
Enthusiast

Re: Why is my phone order cancelled?

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Agent

Re: Why is my phone order cancelled?

Hi there, @DW-65! Please send us a private message with your order number to further assist you. 

Enthusiast

Re: Why is my phone order cancelled?

 
Agent

Re: Why is my phone order cancelled?

Hi there, @lopez02! Please, send us a private message with your order number to further investigate. 

Enthusiast

Re: Why is my phone order cancelled?

The same thing happened to me. It says cancel when I never cancelled the order. Why ?

Agent

Re: Why is my phone order cancelled?

Hi there, @Sweetsergirl17. Sorry to hear that. We will reply to your private message shortly.

Enthusiast

Re: Why is my phone order cancelled?

My phone order was also cancelled. I can't seem to get help or figure out why?
Agent

Re: Why is my phone order cancelled?

Hi there, Getmoneynva! You can send a private message by clicking on my name, then selecting the message option from the profile page.