Why is my phone order cancelled?

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Accomplice

Why is my phone order cancelled?

On monday afternoon around 4:30 yesterday i ordered a samsung s8 and went to check the order status of my phone only to see that my ordered was cancelled why?
43 REPLIES 43
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Agent

We received your private message. Please, check your inbox. Thanks! 

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Accomplice

i did but no response

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Agent

Hi there, @Miguel0508! Please, send us a private message with your order number to further investigate. 

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Accomplice

regular boost 

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We apologize, is your order through BoostUP?

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Accomplice

theres no contract with prepaid i mean i got a device online before and there was no problem now is giving me the issue 

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The system does a verification process to be able to release the device on an actual contract. 

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Accomplice

what do you mean the verification process? 

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We’d be happy to help, but we could use more info.

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Accomplice

i tried but says i reached the limit of messages i can send