Why is my phone order cancelled?

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Accomplice

Why is my phone order cancelled?

On monday afternoon around 4:30 yesterday i ordered a samsung s8 and went to check the order status of my phone only to see that my ordered was cancelled why?
43 REPLIES 43
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Enthusiast

K
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Agent

Hi there, @DW-65! Please send us a private message with your order number to further assist you. 

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Enthusiast

 
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Agent

Hi there, @lopez02! Please, send us a private message with your order number to further investigate. 

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Enthusiast

The same thing happened to me. It says cancel when I never cancelled the order. Why ?

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Agent

Hi there, @Sweetsergirl17. Sorry to hear that. We will reply to your private message shortly.

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Enthusiast

My phone order was also cancelled. I can't seem to get help or figure out why?
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Agent

Hi there, Getmoneynva! You can send a private message by clicking on my name, then selecting the message option from the profile page. 

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Groupie

Send who a dm? You ? If so how?
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Agent

We understand your concern, @Getmoneynva, and we apologize. We definitely want to get this figured out for you ASAP.

 

Please send us a DM so we can chat further.