Why is my phone order cancelled?

37 REPLIES 37
Agent

Re: Why is my phone order cancelled?

Hello Paulw5150, lets get you sorted out. Please send us a private message with the order number so we can look into this for you. 

Newbie

Re: Why is my phone order cancelled?

Can you help me. I ordered the iphone 7 plus 2 times with boost up. Both orders keep showing cancelled even though the money was taken out.
Agent

Re: Why is my phone order cancelled?

We are so sorry that happened, hodo2002. Please send us a private message so we can investigate. 

Enthusiast

Re: Why is my phone order cancelled?

Hello,

 

Ive been trying to order a phone now for the last few days.  I've treid on PayPal and now most recently with a CC and it keeps getting canceled.  This is my most recent 

Order Cancellation Confirmation for Order ek-bepp-*****
Agent

Re: Why is my phone order cancelled?

We received your private message. Please, check your inbox. Thanks! 

Accomplice

Re: Why is my phone order cancelled?

i did but no response

Agent

Re: Why is my phone order cancelled?

Hi there, @Miguel0508! Please, send us a private message with your order number to further investigate. 

Accomplice

Re: Why is my phone order cancelled?

regular boost 

Re: Why is my phone order cancelled?

We apologize, is your order through BoostUP?

Accomplice

Re: Why is my phone order cancelled?

theres no contract with prepaid i mean i got a device online before and there was no problem now is giving me the issue