Why is my phone order cancelled?

35 REPLIES 35
Agent

Re: Why is my phone order cancelled?

We are so sorry that happened, hodo2002. Please send us a private message so we can investigate. 

Enthusiast

Re: Why is my phone order cancelled?

Hello,

 

Ive been trying to order a phone now for the last few days.  I've treid on PayPal and now most recently with a CC and it keeps getting canceled.  This is my most recent 

Order Cancellation Confirmation for Order ek-bepp-894046314
Agent

Re: Why is my phone order cancelled?

We received your private message. Please, check your inbox. Thanks! 

Accomplice

Re: Why is my phone order cancelled?

i did but no response

Agent

Re: Why is my phone order cancelled?

Hi there, @Miguel0508! Please, send us a private message with your order number to further investigate. 

Accomplice

Re: Why is my phone order cancelled?

regular boost 

Re: Why is my phone order cancelled?

We apologize, is your order through BoostUP?

Accomplice

Re: Why is my phone order cancelled?

theres no contract with prepaid i mean i got a device online before and there was no problem now is giving me the issue 

Re: Why is my phone order cancelled?

The system does a verification process to be able to release the device on an actual contract. 

Accomplice

Re: Why is my phone order cancelled?

what do you mean the verification process?