Why is my phone order cancelled?

39 REPLIES 39
Agent

Re: Why is my phone order cancelled?

Hello Tydarrius. Let's take a look. Please send us a private message so we may review the order. 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Groupie

Re: Why is my phone order cancelled?

Hey I ordered a iPhone 8 plus space grey at 12:00 yesterday it sent me a confirmation email and everything but the order status is cancelled and I'm really sad cause I need it before school starts back Tuesday pls reply😩

Agent

Re: Why is my phone order cancelled?

Hello Paulw5150, lets get you sorted out. Please send us a private message with the order number so we can look into this for you. 

Newbie

Re: Why is my phone order cancelled?

Can you help me. I ordered the iphone 7 plus 2 times with boost up. Both orders keep showing cancelled even though the money was taken out.
Agent

Re: Why is my phone order cancelled?

We are so sorry that happened, hodo2002. Please send us a private message so we can investigate. 

Enthusiast

Re: Why is my phone order cancelled?

Hello,

 

Ive been trying to order a phone now for the last few days.  I've treid on PayPal and now most recently with a CC and it keeps getting canceled.  This is my most recent 

Order Cancellation Confirmation for Order ek-bepp-*****
Agent

Re: Why is my phone order cancelled?

We received your private message. Please, check your inbox. Thanks! 

Accomplice

Re: Why is my phone order cancelled?

i did but no response

Agent

Re: Why is my phone order cancelled?

Hi there, @Miguel0508! Please, send us a private message with your order number to further investigate. 

Accomplice

Re: Why is my phone order cancelled?

regular boost