Hi, kekeagogo. I am sorry to hear about this experience. I will be happy to assist you today. Can you send me a private message with your order key number to review this?
I've been having the same issue for the past few days. Trying to replace my Iphone 6s Plus with another phone thats not Iphone. I get the order confirmation AND my bank account shows that the payment is pending. But when i check the next day its canceled and its really starting to bug me.
I need assistance please.
Hi Jayko! Thanks for bringing this to our attention. It is our pleasure to assist you. Please, let us have your order # in a private message, so we can check that for you. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25
Hey, @DW-65! Let’s do some investigating here. Can you send us a private message with the order key (including the letters)? Thanks!
To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message".