Why is my phone order cancelled?

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Enthusiast

Re: Why is my phone order cancelled?

 
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Agent

Re: Why is my phone order cancelled?

Hi there, @lopez02! Please, send us a private message with your order number to further investigate. 

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Enthusiast

Re: Why is my phone order cancelled?

The same thing happened to me. It says cancel when I never cancelled the order. Why ?

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Agent

Re: Why is my phone order cancelled?

Hi there, @Sweetsergirl17. Sorry to hear that. We will reply to your private message shortly.

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Enthusiast

Re: Why is my phone order cancelled?

My phone order was also cancelled. I can't seem to get help or figure out why?
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Agent

Re: Why is my phone order cancelled?

Hi there, Getmoneynva! You can send a private message by clicking on my name, then selecting the message option from the profile page. 

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Groupie

Re: Why is my phone order cancelled?

Send who a dm? You ? If so how?
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Agent

Re: Why is my phone order cancelled?

We understand your concern, @Getmoneynva, and we apologize. We definitely want to get this figured out for you ASAP.

 

Please send us a DM so we can chat further.

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Groupie

Re: Why is my phone order cancelled?

Did me the same way during the labor day sale. Its a scam that false advertises the discount but cancels and charges you full price for re-order
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Groupie

Re: Why is my phone order cancelled?

I'm having the same problem I'm trying to upgrade using boost up. I tried to order it 3 different times today and they all got canceled.