Where do I find my account number?

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Where do I find my account number?

Im in the process of of switching phone companies and i cant find my account number. ive called 611 tried looking online and nothing. Can you please help????

26 REPLIES 26
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Groupie

I really need help my phone is completely destroyed and I’m trying to switch carriers 

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I have been on hold for an hour waiting on an agent and am not happy. I need my account number asap. Why is it not in any of my bills or paperwork?

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Enthusiast

I have private messaged 18 different agents with no response.  I don't understand why the customer is not provided with this on their account page.

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Agent

Hi there! Thank you for contacting us. Can you please send a private message with your phone number and PIN for the account, so we can further assist you? 

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Groupie

I can’t find my account number and I’m trying to switch my phone number to straighttalk. Please call me or send me a text! *****

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Enthusiast

 
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Agent

Hi there, @Elantra07! Thanks for reaching out. Please send us a PM with your phone number and PIN so we can further assist you. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

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Groupie

Well how do get it?
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Let’s do some investigating. Are you trying to port out of Boost Mobile or into Boost Mobile?

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Newbie

Hello my name is Kyle Sims and I am trying to port my number but I need my account number