What carrier does Boost use to ship new phones?

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14 REPLIES 14
Agent

Re: What carrier does Boost use to ship new phones?

Hey there, @clear! We use FedEx to deliver the phones. Be aware, Boost offers expedited next day shipping and 3-5 day shipping. Please let us know if you have further queries.

Groupie

Re: What carrier does Boost use to ship new phones?

Who delivers the phones from boost mobile to the customer? And how many days does it take to get them?

Agent

Re: What carrier does Boost use to ship new phones?

Hello @clear Yes you can activate your new device on our website at https://activate.boostmobile.com/primary/activations-home?intnav=UtilNav:Activate. 

 

~JoyP.

~ Joy P.
Groupie

Re: What carrier does Boost use to ship new phones?

You can activate your phone on the boost mobile website.

Groupie

Re: What carrier does Boost use to ship new phones?

You can activate your phone on the boost mobile website.

Agent

Re: What carrier does Boost use to ship new phones?

Hi, czogo862! Thanks for contacting us. We want to help. Can you please let us know when you placed your order?

Newbie

Re: What carrier does Boost use to ship new phones?

So then I dont i have a traking number. Also do i have to go to sprint or can i activate it online the boost website

 

Accomplice

Re: What carrier does Boost use to ship new phones?

I feel it incumbent upon me to warn my fellow consumers about my bitter experience with Boost Mobile.  I ordered a phone just before Thanksgiving last year and remember I received it on Sunday after the holiday.  By Wednesday, 3 days later, I realized that I had to switch to Sprint to use the phone.  As I did not want to do that, I contacted the company asking them to send instructions on how to return the phone.  It took them several days to get back to me and when they did, not only were there no instructions, I was told that the phone had to be returned within 7 days.  That period was conveniently (for them) at hand.  After much wrangling they did authorize me to ship the product back, which I did by UPS in its original packing.  I never opened the phone.  That was in early December.  It cost me 11 dollars to ship.  Now, three months later, I still have not received.  my refund.  Boost is a euphemism for stealing.  I should have known.  I had to contest the charge with Bank of America and send all the supporting evidence.  Now Boost is asking me for my name and number as if they cannot find me with a multi digit order number.  Do yourselves a favor and steer clear of this company.  

Groupie

Re: What carrier does Boost use to ship new phones?

I’d like to get a tracking number for my order
Agent

Re: Tracking number??

Hi there, @demomna4114!  We use FedEx as our delivery company.