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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Virgin transfer, account maintenance?

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3 REPLIES 3
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Agent

Re: Virgin transfer, account maintenance?

Please send us a private message to further assist you. -Kira_M. 

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Accomplice

Re: Virgin transfer, account maintenance?

Is that explained somewhere online that I might have overlooked?

 

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Agent

Re: Virgin transfer, account maintenance?

Hello, @RaveUser. Thank you for stopping by. You need to add at least $5 to your account every 90 days to avoid cancellation. -Kira_M. 

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Accomplice

Virgin transfer, account maintenance?

I would like clarification of my Boost account maintenance terms. At My Boost Dashboard, I read my plan is "25/10 Cents Min2Min" with "Auto Re-boost: Enrolled", and a Virgin transfer balance. Below that, a "FUNDS EXPIRATION DATE", followed by a circled "i" mouse-over pops the advice that: "This date represents when the funds on your account will expire. ... be sure to add funds (min $1) to your account every 90 days." I wonder if $1 every 90 days is sufficient to maintain Boost service as well, or if those terms only apply to the balance transferred? I recall Virgin advice that I need to fund Boost service quarterly (as I did with Virgin), but I don't see that confirmed by Boost, and wonder if I need to do that absent further prompting by, or advice from, Boost?