Unknown customer(s) using my email address

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Unknown customer(s) using my email address

I have what appears to be two separate Boost Mobile customers fraudulently using my personal email address to have their billing/account information sent to.

 

I have names and last four of the associated accounts in these email, but have to date been unable to have a phone customer service representative resolve the issue for me.

 

Please let me know if there's any help to be had for this situation.

1 REPLY 1
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Agent

Hi there, scoot23. Let's do some investigating. Please send us a private message with the email address, and all the account information that you have received. 

Highlighted
Groupie

Unknown customer(s) using my email address

I have what appears to be two separate Boost Mobile customers fraudulently using my personal email address to have their billing/account information sent to.

 

I have names and last four of the associated accounts in these email, but have to date been unable to have a phone customer service representative resolve the issue for me.

 

Please let me know if there's any help to be had for this situation.