You can send us a private message just clicking on my name and then selecting “Send this user a private message".
Hey, @mrsshanfloyd12! Noticed that you put your personal info publicly. Please delete and send us a private message instead. Thanks!
Hi there, @mrsshanfloyd12! Are you getting any specific error message? Did you check that you have the correct PIN code? Please, send us a private message with your phone number and PIN code to further investigate.