Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Tried to return my phone

Highlighted
Not applicable

Tried to return my phone

I bought my first iPhone from virgin mobile and hated it the minute I started using it. I tried to return it as I was activating it. I was told virgin mobile would send me return instructions but never received them. I went online to return the phone was also told that I would the return department would review my request and send me instructions. I received nothing. I called today to ask why and was told I could not return the phone because I am now beyond the 7 day return window. Even though the first 2 attempts were within 1 day of my original order.