Swap Phone page not appearing

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Enthusiast

Swap Phone page not appearing

When I enter existing customer and am prompted to swap phones, the next page after log in is completely blank with the boost mobile page. WHat is going on?

1 REPLY 1
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Agent

Hey there, @azeroth111! We're deeply sorry to hear that. Just to confirm, did you try to access using a different browser? Also, you can try clearing cache and cookies from your browser, then trying again. Please let us know if there's any improvement! 

Highlighted
Enthusiast

Swap Phone page not appearing

When I enter existing customer and am prompted to swap phones, the next page after log in is completely blank with the boost mobile page. WHat is going on?