Suspending a line from family plan

17 REPLIES 17
Highlighted

Re: Suspending a line from family plan

Hey there, saskia! Please erase your personal information from this public thread. 

Groupie

Re: Suspending a line from family plan

i would like to suspend phone number ***** until further notice my pin is *****

Accomplice

Re: Suspending a line from family plan

Shanchann

 

Were they able too remove the line from your family plan?

Agent

Re: Suspending a line from family plan

Hi, @Shanchannn! Thank you for stopping by. Definitely want to help you with this. Please send us a Private Message with your phone number, PIN and the line that you want to remove.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

Newbie

Re: Suspending a line from family plan

I need help removing a line from my family plan please! Thanks.
Agent

Re: Suspending a line from family plan

Hello, @tagger5896. Thank you for stopping by. Unfortunately, we can't suspend a line, unless it is for lost / stolen. We're sorry for any inconvenience this may cause you. -Kira_M. 

Agent

Re: Suspending a line from family plan

Hello, @Fonsy82. Thank you for stopping by. Unfortunately, we can't suspend a line, unless it is for lost / stolen. We're sorry for any inconvenience this may cause you. -Kira_M. 

Accomplice

Re: Suspending a line from family plan

So I have a family plan that includes me and at least 2 others, and 1 line left open

I can add a line to the open line but can not remove a line ...

 

That's just messed up

Agent

Re: Suspending a line from family plan

We’d love to explain this further, tagger5896. We can't suspend the account, unless it is due to the reasons explained. You can stop payments on the account and the service will be interrupted. 

Accomplice

Re: Suspending a line from family plan

This does not address the issue of temporarily suspending a line on a family

plan, the plan is as follow's

 

Primary - me

  |         |          

  |         |

  |         |

 V        V

 A        B

 

With A and B as secondary lines on the family plan,.

due too Teenager being , well and ungrateful 

and feeling entitlement I would like too Suspend line B

Temporarily