Sprint number not eligible for porting?

Highlighted
Enthusiast

Sprint number not eligible for porting?

Hi! I'm trying to activate a new device and port my active Sprint number over to Boost, but I received a message stating that my phone number isn't eligible for porting. Before I ordered my Boost phone, I confirmed that my phone number was indeed eligible for porting, so I'm not sure how to proceed. Please advise. Thank you!

3 REPLIES 3
Highlighted
Agent

Hello, @aceha1! Please check on your private message for further assistance with your request. 

Highlighted
Enthusiast

Hi! Thank you so much for your response. I sent a private message. Please let me know if I should direct it elsewhere.

Highlighted
Agent

Hi there. Thank you for contacting us. To be able to assist you best, please send us a private message. victor21

Highlighted
Enthusiast

Sprint number not eligible for porting?

Hi! I'm trying to activate a new device and port my active Sprint number over to Boost, but I received a message stating that my phone number isn't eligible for porting. Before I ordered my Boost phone, I confirmed that my phone number was indeed eligible for porting, so I'm not sure how to proceed. Please advise. Thank you!