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Agent

Re: Cannot log in to account today

Hey there @Jgreim239. We sincerely apologize for the difficulties you're experiencing. We're aware of the issues to access our website, we've reported the issues, and our technicians are working in a solution. But, if you need any assistance with payments, plan or phone changes, we're here to help.

 

~JoyP.

~ Joy P.
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Enthusiast

Re: Cannot log in to account today

Support is a joke... This has been down for 2 DAYS...


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Re: Cannot log in to account today

We’re looking into it & hope to get this fixed as soon as possible!  Your patience in the meantime is definitely appreciated.

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Accomplice

Re: Cannot log in to account today

We don't want sorry address the issues at hand I don't need too PM anyone just log into my account

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Re: Cannot log in to account today

We are sorry you feel this way. The main reason for a private message is for our customer's security. 

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Accomplice

Re: Cannot log in to account today

This is a system wide online and mobile app issue. if the systems are down please let the user base know

don't post that 

: We'd like to escalate this for you. Please send us a PM with your phone number and PIN. You can send a private message by clicking on my name, then selecting the message option from the profile page.

 

Us sending a private message does not fix the issue at hand

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Accomplice

Re: Cannot log in to account today

Your gonna escalate this too then entire boost mobile userbase good luck with that 🤣

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Agent

Re: Cannot log in to account today

@tagger5896: We'd like to escalate this for you. Please send us a PM with your phone number and PIN. You can send a private message by clicking on my name, then selecting the message option from the profile page.

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Accomplice

Re: Cannot log in to account today

Still not working …. tik tok ..  tik tok ...

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Agent

Re: Can't login to my account

Thank you! Would you please send us a private message, so we can further assist you? @Physicsbro

 

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.

 

~JoyP.

~ Joy P.