Something went wrong. Please try again later.

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Groupie

Re: Something went wrong. Please try again later.

I actually have done that on my computers browser, and it didn’t effect the change. I also tried on my phone using the “My Boost” app, but it said “We’re sorry, we are unable to connect to the Boost network at this time.”
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Agent

Re: Something went wrong. Please try again later.

Hello, @JordanBibica. Thank you for stopping by. Have you tried to clear the cookies and cache of your browser? Please let us know. -Kira_M. 

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Agent

Re: Can't login to my account

Hello, @JimC. We sincerely apologize for the inconveniences. Please note that you can also pay your plan by dialing 233 from your phone, purchasing a Re-Boost card or in-store cash payment. 

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Enthusiast

Re: Can't login to my account

This has been going on for three days now.  My bill is due on the 8th, but I always pay a few days ahead of time.  If this is not cleared up by the 8th, I am going to switch carriers as I have a month to month plan (and I just came over from Sprint as Sprint bought Boost Mobile or something).

 

Also, your advice to clear the cache file(s) and restart is worthless.  The problem is with your website.

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Accomplice

Re: Can't login to my account

Thats what alot of people are complaining about it seems for a few days now with no answers as to why.
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Accomplice

Re: I need my account number. I cant sign into myboost or anything!!

Thank you for your help! Is there a reason the website is down? Ive seen a bunch of others haveing the same issues.
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Agent

Re: Can't login to my account

Hi there, @James38. Thanks for reaching out. We have replied to your post and PM. Please check your inbox. 

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Groupie

Re: Can't login to my account

Same thing that’s happening to me. I been trying to get into my account online to order me a new phone & I can’t because it keep saying something went wrong please try again later.
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Agent

Re: I need my account number. I cant sign into myboost or anything!!

Hi there, @James38. Thank you for stopping by. We have replied to your PM. Please check your inbox. 

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Groupie

Re: Something went wrong. Please try again later.

So it there no helping? The issue is still persisting.