I'm trying to activate my new phone, and every time I've tried logging in today and yesterday, this message keeps popping up. The support chat doesn't answer any of my questions without me signing in, which, obviously, is an issue. I was wondering if there's any fix for this without just waiting for this error message to disappear?
Hello, @rtetla. Thanks for reaching out. You won't be able to log into the Boost website until your account is moved. The transition will start on 2/6/2020 and will be completed by the end of March 2020.
I'm a previous Virgin Mobile user and when trying to login to Boost using my Phone Number and existing PIN number it's not accepting the 6 digit PIN used for Virgin Mobile site.
When choosing 'Forgot PIN' option on Boost Mobile and entering my Phone Number an error message - We’re unable to send your PIN right now, please try again later.
Thanks for any assistance.
Hello there! Thanks for reaching out to us. The website is undergoing an unexpected maintenance. We’re looking into it & hope to get this fixed as soon as possible!