Hello, @rtetla. Thanks for reaching out. You won't be able to log into the Boost website until your account is moved. The transition will start on 2/6/2020 and will be completed by the end of March 2020.
I'm a previous Virgin Mobile user and when trying to login to Boost using my Phone Number and existing PIN number it's not accepting the 6 digit PIN used for Virgin Mobile site.
When choosing 'Forgot PIN' option on Boost Mobile and entering my Phone Number an error message - We’re unable to send your PIN right now, please try again later.
Thanks for any assistance.
Hello there! Thanks for reaching out to us. The website is undergoing an unexpected maintenance. We’re looking into it & hope to get this fixed as soon as possible!
I am frustrated with you Boost. I have been trying to log on for three days. I have called two different times and been dropped back in queue and on hold for over 10 minutes, to be told I could be transferred back to the service line. Why isn't this issue posted on your website homepage? Why am I continually locked out on my initial sign in? My cache is emptied, I have tried on multiple computers, and the problem persists.
I just signed in and paid my account about 5 minutes ago. So it only took them 4 to 5 days to fix the issue. And Boost Mobile, if it was maintenance like you said in some of your answers, why did you not just put that reason on the website instead of letting everyone get frustrated?