I'm trying to activate my new phone, and every time I've tried logging in today and yesterday, this message keeps popping up. The support chat doesn't answer any of my questions without me signing in, which, obviously, is an issue. I was wondering if there's any fix for this without just waiting for this error message to disappear?
We truly apologize for this inconvenience, thastings78. You can rest assured knowing that we will do everything in our power to resolve this. Your patience in the meantime is definitely appreciated.
Hey there @angkok We sincerely apologize for the difficulties you're experiencing. We are aware of the issue you're experiencing with our website, this has been reported already. We're working to resolve the issues as soon as possible. If you need assistance for payment, plan and phone changes let us know, so we can help you.