Hey there, @pandafreak3! Thank you for contacting us. We'd be happy to help. Could you please send us a private message so we can take a closer look?
Hey there, gatillo76! You can swap your device online by accessing your account through this link http://boost.co/1WJ1meg. After you log in to your account, you would scroll down to the "My device" section and select the option to swap your device.