Hello, @jvilla4. Thank you for stopping by. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.
Hi, I tried doing this with my iPhone 7 Plus by typing the IMEI number but it did not work. It said data not found. Any help? I have my current iPhone 6 that is connected with Boost so I was trying to move the SIM card over, but then it said no service on my iPhone 7 Plus.
Once there, select the option available under "Existing Customer", press "Next" and follow the prompts.
Don't hesitate to let us know if you need any help.
We're here to help!
The DEC # 256 69156008520321 comes up as invalid because it's short by one digit. Please also specify what you're trying to do with this number.
I usually do not reply to different questions on other peoples threads. But you said you had not used your account in a few months, did you mean that it has been longer than 60 days? I did want to let you know that if you have not used your Boost service for sixty days your account, and number are deleted.
You would have to create a new account, with a new number to resume service. Just use the Activate Your Phone link and follow the prompts like you are a new customer.
Also, here is the link to the contact page
Where you can email Boost or call the # listed
Call 1 888 BOOST 4U (1 888 266 7848) or 611 from your handset or go to a store(the store may charge you for helping, call them first too).