Return Device Ordered Online

60 REPLIES 60
Groupie

Re: Return Device Ordered Online

Hi everyone it made me upset that so many of you guys had trouble returning your unwanted purchases. I’ll break it down for you.

1.) You will have to call 1-866-402-7366
2.) Press 1 for English or 5 for Spanish
3.) Press 5 for more options
4.) Press 6 to talk to someone about your balance
5.) You will be talking to someone who will help you about your return
6.) You will be transferred to a different person who will email you your refund code
7.) Send the package back and get your money

I hope this works for you guys!
Accomplice

Re: Return Device Ordered Online

Deplorable service.

Boost will tell you to go 'kick rocks' in so many words.

Never, under any circumstance, buy a phone from this company.

Buyer Beware!

Agent

Re: Return Device Ordered Online

Hi there, BREIANA2002. Thanks for reaching out to us here. We'll reply to your private message as soon as possible.

Groupie

Re: Return Device Ordered Online

Can someone message me im having the same problems
Agent

Re: Return Device Ordered Online

@Mattcais: We have replied to your Private Message, please check your inbox.

 

~Nosh_CxUx

Enthusiast

Re: Return Device Ordered Online

I just sent you a private message.

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Agent

Re: Return Device Ordered Online

Hey there @Mattcais. We'll be more than happy to assist you! Would you please send us a private message, so we can further assist you?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

~ Joy P.
Enthusiast

Re: Return Device Ordered Online

I did use a card. Dumb thing is all I want is a basic phone to use with my grandfathered acct...and they have none available (unless I get on a plan and then magically they all are) they can keep the money if they’ll just give me a flip phone that works
Groupie

Re: Return Device Ordered Online

Good luck, hope you used a credit card might as well start a chargeback now 😉
Enthusiast

Re: Return Device Ordered Online

HELLO. I ORDERED A PHONE ON YOUR WEBSITE AND IT'S NOT COMPATIBLE. I NEED TO RETURN IT.