Return Device Ordered Online

Newbie

Return Device Ordered Online

Does anyone know how I return an online order or have a customer service phone number?

72 REPLIES 72
Newbie

I called over three consecutive hours, and I have not been able to reach anyone through either number provided to return the product purchased from your site. Please provide me with the RMA# at once.  What is going on here?

Guru


hossfeld44 wrote:

Does anyone know how I return an online order or have a customer service phone number?


Hi Hossfeld44,

Sorry to hear you want to make a return.  

The gerneral customer service number is 1-888-BOOST-4U (1-888-266-7848)

But for returns there is another number. 1-866-402-7366

 

YOU MUST GET AN RMA # before sending back anything!  The return policy is SEVEN DAYS!!

 

The instructions are here;

https://www.boostmobile.com/about/legal/return-policy/

Return Instructions for Orders Placed Online

  • Call Boost Mobile Returns at 1-866-402-7366 FREE to obtain a valid Return Authorization Number to be referenced on your phone.
  • Boost Mobile Returns will only handle requests with Return Authorization Numbers.
  • Write the Return Authorization Number on: the original packing slip, and; on ALL sides of the box used to return ship the device. Ship the device and all original package contents to the following address:

Plainfield Return Center
Attn: Boost Mobile Returns EU
2675 Reeves Road, Suite 190
Plainfield, IN 46168

 

Hope this helps.

Yours,
-J
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Newbie

Return Device Ordered Online

Does anyone know how I return an online order or have a customer service phone number?