Hi there! To send a Private Message, you need to click/tap on the person's name, this will take you the their profile. You'll see the option there. On the other hand, to remove someone from the family plan, you'll need to call customer service at 1-888-266-7848.
@Cvgcat. We understand. In case you decide to remove a secondary line from your family plan, you can do so online. Just follow these steps:
1.Log into the primary account online. Here is the link: https://boost.co/2qkiUZ5.
2.Click on Manage Family Plan
3. Click the drop-down arrow of the Line on the right-hand side of the screen you would like to remove
4. Click the Remove Line option.
Alternatively, you can send us a private message through this channel. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Solved! Go to Solution.