Remove a secondary from family plan

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5 REPLIES 5
Agent

Re: Remove a secondary from family plan

@Cvgcat. We understand. In case you decide to remove a secondary line from your family plan, you can do so online. Just follow these steps:

 

1.Log into the primary account online. Here is the link: https://boost.co/2qkiUZ5.
2.Click on Manage Family Plan
3. Click the drop-down arrow of the Line on the right-hand side of the screen you would like to remove
4. Click the Remove Line option.

 

Alternatively, you can send us a private message through this channel. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

Accomplice

Re: Remove a secondary from family plan

How do I send pm on here?
Accomplice

Re: Remove a secondary from family plan

Did not mean to accept as solution
Accomplice

Re: Remove a secondary from family plan

Not sure if this is a pm. Wanted to test it first.
Agent

Re: Remove a secondary from family plan

Hi there, Cvgcat. Thanks for contacting us.

 

We'll be happy to help. Please send us a private message with  the following: 

 

- phone number and PIN (primary account) 

- phone number (secondary)

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Accomplice

Remove a secondary from family plan

I need to remove a member from my family plan. How do I remove them without my service being disrupted or having to pay that members phone bill.
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