Phone worked fine for a while, now it doesn't.

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Phone worked fine for a while, now it doesn't.

I got this phone to swap with my older one. It worked OK for a few days and now it's hardly capable of doing anything.
I've rebooted multiple. I've also done the factory data reset multiple times to no avail.
3 REPLIES 3
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We need to access your account to verify the device and service status and assist you. Due to privacy and security reasons, we are not able to do this in public. That's why we would like for you to contact us in private sending us a private message.

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So you want to come to my place to look at it?
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Hi there! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday - Friday, and from 6 am - 9 pm CST on weekends. Sorry you’ve been experiencing this! Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".

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Phone worked fine for a while, now it doesn't.

I got this phone to swap with my older one. It worked OK for a few days and now it's hardly capable of doing anything.
I've rebooted multiple. I've also done the factory data reset multiple times to no avail.