Phone reported lost or stolen then Pin was changed by ex boyfriend

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Re: Phone reported lost or stolen then Pin was changed by ex boyfriend

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Phone reported lost or stolen then Pin was changed by ex boyfriend

I left my boyfriend do to an abusive situation and when I did he reported my daughters phone lost or stolen and changed the pin number on the account. I am trying to activate it now that we are back on our feet and I just keep getting told that my device was reported stolen and I need to have the pin?