Phone order canceled?

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Enthusiast

Phone order canceled?

I ordered a iPhone 7 Plus yesterday paid for next business day shipping I haven’t got a tracking information today and I looked on my order the status says “ cancelled “ when I never cancelled my order help ?? Am i going to get my iPhone I paid for?
56 REPLIES 56
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Agent

 You can visit the Boost Mobile website at www.boostmobile.com to find a local dealer location to purchase a device.

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Accomplice

it didn't work so what now?
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Accomplice

Tried to clear my browser and cookies and cache and still my order was canceled. That makes 6 or 7 times now so its not something thats going wrong on my end. Im so fed up with this its ridiculous
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Accomplice

I was making a joke. I left a helpful comment earlier for a user and my comment was ignored.
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Agent

Hi there, @Cailin1828. How can we help you?

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Accomplice

Is this thing on?
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Agent

Please try that and let us know if it works.

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Accomplice

no but I guess I'll try if that has anything to do with why my order is being canceled thats ridiculous.
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Agent

Have you cleared your browser cookies and cache?

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Accomplice

Yes my addresses are the same