Phone order canceled?

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Enthusiast

Re: My order has been canceled three times.

I guess Boost doesn't want my money either. I have tried to order the S10e four times. I checked with my credit card providers and it's not on their end, Boost keeps canceling the orders. Last night I contacted a live agent, I placed the fourth order while we were chatting, she said she would escalate to a supervisor and track the order to see it go through. After our chat I even messaged Boost to ask them to look at the order and make sure it goes through. The billing/shipping address is the same, it's the same address that's on my cards, and same on my Boost account. I filled out everything on the order - address, phone number, etc. The cards I used are all in good standing and have more than enough money on them to place the order. In any event, I wake up this morning to yet another cancellation notice despite all my best efforts to place this order.

I don't even want to place the order now because the sale is over and I am not paying full price. I don't understand what Boost's problem is,

Accomplice

Re: My order has been canceled three times.

Yeah, I bet you will “look into it” for them and then send them on several passive aggressive goose chases until they give up out of exhaustion

Re: My order has been canceled three times.

We definitely want to look into this for you, nking1188. Can you please send me a private message with your order number?

 

To send me a private message, please click on my username and select to send a private message.

Groupie

My order has been canceled three times.

Hello my order has been cancelled three times. Are you out of the phones or what is really going on. I contacted my bank and they said that boost keeps returning the money. Not sure what is going on?

Accomplice

Re: Phone order canceled?

Good luck with that - I never got my phone. They sent me in so many circles ! Riding out my current phone until it’s outdated then leaving boost
Accomplice

Re: Phone order canceled?

Good luck with that - I never got my phone. They sent me in so many circles ! Riding out my current phone until it’s outdated then leaving boost
Agent

Re: Phone order canceled?

Hey there, kryptonitekris. We have replied to your private message. Please check your inbox. Thanks.

Re: Phone order canceled?

I sent a private message with details on my order
Accomplice

Re: Phone order canceled?

😂😂😂
Agent

Re: Phone order canceled?

Hey there! Thanks for contacting us. I'd be happy to help you. Please send me a Private Message with the order number to check what's going on.