Phone number not eligible for porting

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Agent

Re: Phone number not eligible for porting

Hello, Israeljoshua! Thanks for being in our Community. We operate 7 days a week from 6 a.m to 11 p.m. CST. 

 

Be sure to click "✓ Accept as Solution" when you find an answer that works for you.

Accomplice

Re: Phone number not eligible for porting

What hours can i get the done? Or are you able to do activate and switch my number anytime 24hours a day?
Agent

Re: Phone number not eligible for porting

Ok, yes you qualify for the offer. 

~ Joy P.
Accomplice

Re: Phone number not eligible for porting

I am bur my dad is not yet.
Agent

Re: Phone number not eligible for porting

That's great promotion! But, are a Boost Mobile customer? 

 

~JoyP.

~ Joy P.
Accomplice

Re: Phone number not eligible for porting

Agent

Re: Phone number not eligible for porting

Yes, you need to keep the account active. Once, you have the device you can contact us. 

~ Joy P.
Agent

Re: Phone number not eligible for porting

Hello @Israeljoshua. Are you referring to an specific promotion? 

~ Joy P.
Accomplice

Re: Phone number not eligible for porting

So what do i do? Keep sprint account open? Then buy a phone and then contact you?
Accomplice

Re: Phone number not eligible for porting

I nees to buy a phone first! Its actually for my dad im refering him to boost mobile he is with sprint ans wants to do the switch he is 74 years old and needs my assistance doung this. So i want to get the $25 credit also him to.