Hi I am trying to migrate my phone number from Virgin Mobile to Boost Mobile. I have my Boost phone in hand. I called the number and was charged then they hung up because business hours are ending. I am beyond angry. Please assist asap if possible.
Hi, sdotewan! Thanks for contacting us. We want to help. Transferring your number from Virgin Mobile to Boost is not considered a port-in it's considered a migration. We can migrate your number from Virgin to Boost in about 10 minutes. For that, we'll need you to send us a private message with the following information:
(from Virgin) Phone number and PIN
(Boost) New Cellphone's serial number (MEID DEC or IMEI)
( Boost) Name and address for account
(Boost) Desired 4-digits PIN
(Boost) Desired price plan
Hi @sharongmlb! Definitely want to help you with this. Please send us a Private Message with the following info:
Virgin Mobile number and PIN:
DEC or IMEI of your Boost phone:
UICC ID of the SIM card:
Name and address:
To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".
I am trying to import my virgin mobile number over to boost and keep getting the error message "your phone number is not eligible for porting" Could you please assist
Hi there. Yes happy to assist. Please send us a private message with the following information and we will get this started:
Virgin Mobile phone number and pin code
New Boost device IMEI/DEC number
Name and address to be used on the Boost account
New 4 digit pin code for Boost account
Boost Mobile plan for new account
Please send us this information through a private message. Victor21
Vic, my man! Bought a new phone from the website, need to migrate my Virgin number over to it. Website's activation won't allow me to do it and all the phone numbers I try are dead-ends. Can you help?