Phone number is not eligible for porting

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Agent

Re: Phone number is not eligible for porting

Hi, sdotewan! Thanks for contacting us. We want to help. Transferring your number from Virgin Mobile to Boost is not considered a port-in it's considered a migration. We can migrate your number from Virgin to Boost in about 10 minutes. For that, we'll need you to send us a private message with the following information: 

 

(from Virgin) Phone number and PIN 
(Boost) New Cellphone's serial number (MEID DEC or IMEI)
( Boost) Name and address for account
(Boost) Desired 4-digits PIN 
(Boost) Desired price plan 

Enthusiast

Re: Phone number is not eligible for porting

i’m trying to transfer my virgin mobile phone number to boost but it said that phone is not eligible for porting

Highlighted

Re: Phone number is not eligible for porting

I'm having the same difficulty activating my phone.
Agent

Re: Phone number is not eligible for porting

Hi @sharongmlb! Definitely want to help you with this. Please send us a Private Message with the following info: 

 

Virgin Mobile number and PIN:

DEC or IMEI of your Boost phone:

UICC ID of the SIM card:

Name and address:

Desired plan:

 

To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".

Enthusiast

Phone number is not eligible for porting

I am trying to import my virgin mobile number over to boost and keep getting the error message "your phone number is not eligible for porting"  Could you please assist

 

Thanks

Sharon

Agent

Re: Phone number is not eligible for porting

Hi there. Yes happy to assist. Please send us a private message with the following information and we will get this started:

Virgin Mobile phone number and pin code

New Boost device IMEI/DEC number

Name and address to be used on the Boost account

New 4 digit pin code for Boost account

Boost Mobile plan for new account

 

Please send us this information through a private message. Victor21

Enthusiast

Re: Phone number is not eligible for porting

Vic, my man! Bought a new phone from the website, need to migrate my Virgin number over to it. Website's activation won't allow me to do it and all the phone numbers I try are dead-ends. Can you help?

Agent

Re: Phone number is not eligible for porting

Hi there nittymcdubs. How may we help you today? Victor21

Enthusiast

Re: Phone number is not eligible for porting

are you there?
Agent

Re: Porting Two numbers from Virgin Mobile

@damoretti, you can click on an agent profile and send message.