Phone number is not eligible for porting

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Agent

Re: Phone number is not eligible for porting

Hi there. Yes happy to assist. Please send us a private message with the following information and we will get this started:

Virgin Mobile phone number and pin code

New Boost device IMEI/DEC number

Name and address to be used on the Boost account

New 4 digit pin code for Boost account

Boost Mobile plan for new account

 

Please send us this information through a private message. Victor21

Enthusiast

Re: Phone number is not eligible for porting

Vic, my man! Bought a new phone from the website, need to migrate my Virgin number over to it. Website's activation won't allow me to do it and all the phone numbers I try are dead-ends. Can you help?

Agent

Re: Phone number is not eligible for porting

Hi there nittymcdubs. How may we help you today? Victor21

Enthusiast

Re: Phone number is not eligible for porting

are you there?
Agent

Re: Porting Two numbers from Virgin Mobile

@damoretti, you can click on an agent profile and send message. 

Groupie

Re: Porting Two numbers from Virgin Mobile

I also need help porting my number, how do I send you a PM?

Re: Porting Two numbers from Virgin Mobile

Thanks, Donutt007! Since we're working with your account's personal information, we need to continue the conversation in private.

 

We need to do it that way for security purposes.

 

Hozuki_Robert

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Accomplice

Re: Porting Two numbers from Virgin Mobile

Got it, thanks

Re: Porting Two numbers from Virgin Mobile

Oh? That's odd. Apparently, that happened due to a system glitch. We'll try sending you the private message again.

 

Since we're working with your account's personal information, we need to continue the conversation in private.

 

We need to do it that way for security purposes.

 

Hozuki_Robert

Accomplice

Re: Porting Two numbers from Virgin Mobile

Hmmm, I've been checking and refreshing and still shows I have zero messages in my inbox