I also have virgin mobile and I am trying to port my phone number to my new boost mobile phone (I'm a new member) please help!
Hi there Bort. Sorry about the issue you are having trying to migrate from Sprint. If you still need assistance, please send me the following info in a private message:
1. Sprint phone number
2. Sprint Security Pin
3. DEC/IMEI of the device you are going to be using
4. Your new pin number you would like to use with Boost Mobile
5. The plan you are interested in
I'm trying to port my Sprint number and am getting the same error message "Your number is not eligible for porting" and also don't see a way to contact Boost Mobile except this chatroom. Thanks!