Payment cannot be made

1 REPLY 1
Agent

Re: Payment cannot be made

Hello, @samgb! To pass on lower cost of plans and services to our customers, unfortunately we are unable to apply funds to accounts for minutes, monthly plan credit, or free days of service. We apologize for the inconvenience this has caused.

Accomplice

Payment cannot be made

The only place i can pay my bill says their system has been down for the last 2 days and now my phone is off. What can i do? I cant pay online or over the phone. I can only pay with cash but there is nowhere else close enough for me to get to since i have to walk there. Is there any way my payment can be waived for a couple days and my service restored until the store's system is working again? I have tried to pay the bill since before it was turned off. It doesnt seem right that i get penalized when the payment place cant take payments right now.