Payment Extension

8 REPLIES
Agent

Re: Payment Extension

Hello, @TerrenceM. Thank you for stopping by. Unfortunately in order to keep plan costs down for you, we cannot offer courtesy credits.  We're sorry for any inconvenience this may cause you. If you have any other questions or concerns, please let us know. We're here to help. -Kira_M.

Groupie

Re: Payment Extension

Today is january 9 2018 i'm asking for a one day service extension and how i can go about it
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Groupie

Re: Payment Extension

Did you guys know that Metro PCS is also a prepaid company and they provide extensions on your phone bill for up to 48hrs. I’m just asking Boost because it’s bad enough we can’t talk on the phone & use the internet at the same time WITHOUT WIFI, we should at least be able to get an extension on our bills.
Agent

Re: Payment Extension

Good morning. We are sorry.  To pass on lower costs of plans and services to our customers, we are unable to apply funds to accounts for service extension.

Newbie

Re: Payment Extension

I need a payment extension for tomorrow I only have 2 dollars on my account but I need my phone to be on tomorrow so I can make my payment
Agent

Re: Payment Extension

Good morning. To pass on lower costs of plans and services to our customers, we are unable to apply funds to accounts for service extension.

Groupie

Re: Payment Extension

I need to get an extension on the payment for my phone bill for a couple of days
Agent

Re: Payment Extension

@Ricosmoothopr Hey there! Unfortunately, since this is a prepaid company we do not have an extension program. We're sorry for the trouble this make cause you.

 

~JoyP.

~ Joy P.

Payment Extension

How to make payment extension request with the assistance provided from Boost Mobile if using the online options featured or by Calling Customer Care to see what is provide as an Option in being allowed to continue the monthly phones and plan services so that they remain active and open so a later date can be set to make any and all Payments due after granted a confirmed payment extension...
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