PIN reset international

1 REPLY 1
Agent

Re: PIN reset international

Hi there, RihanS! Thanks for reaching out. We're sorry for the inconvenience. The only way to get access to the account is with the PIN number. Please send me a Private Message with your phone number and the last PIN you remember to see what can be done. 

Newbie

PIN reset international

I am currently abroad and struggling to recharge my account. Tried the #111# option and when asked for PIN tried a few possible ones, but got locked out and asked to dial 1258881 to resolve. This obviously difficult abroad... Also cant log in and do it online, as I do not have the PIN. The tried the support chat bot and the PIN reminder is not coming through... Help!