Order Cancellation

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5 REPLIES
Agent

Re: Order Cancellation

After the device arrives, you will need to contact us, that way we can start a return process for you. When the device is returned and it arrives to our warehouse, it will start our 7-14 business days time frame, in order to get the money back. 

Groupie

Re: Order Cancellation

How long will the return take till I get the money back
Agent

Re: Order Cancellation

Understood, Justin2000. The order cannot be cancelled after 4 hours from the time the order was placed, it will be processed, the device will ship, and the customer will have to return the device.

Groupie

Re: Order Cancellation

About 7 or 8 hours
Agent

Re: Order Cancellation

Hi, Justin2000. Let's do some investigating. How long ago did you make the order?

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Groupie

Order Cancellation

I order the wrong phone for as a gift and I want to cancel the order but I can’t find a way to do soo I need help