Hey there! To send a Private Message, you need to click on the person's name, this will take you to the profile. You'll see the option to send the message there.
Hey there, @Lizm! We're truly sorry to hear that has happened to you. If you received the order key number, please let us know about it through a private message in order to look into it. Thank you.
Hi there! We’d be happy to help. If it's been more than 4 hours, unfortunately, it cannot be cancelled. You can reject the package or return it. Do you have any other question or concern?
I would like to cancel an order or start a return for a phone i bought earlier this morning through boostUP.
I never received an order confirmation through email or text and it's not in my spam, and I tried calling 1-866-402-7366 and pressed every option available and nothing had to do with returns or cancelaltions.
Solved! Go to Solution.